Privacy Policy

1. Information We Collect

When you visit Printwise (printwiseus.com), we collect information you provide directly to us, including:

• Name, email address, phone number, and shipping address when you place an order
• Payment information (processed securely via Shopify Payments — we do not store card data)
• File uploads submitted for print orders
• Communications you send us via email or our contact forms

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your print orders
• Send order confirmations, shipping updates, and invoices
• Respond to customer service requests
• Improve our products, services, and website experience
• Send promotional communications (only if you opt in)
• Comply with legal obligations

3. California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, disclose, or sell
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal data)
• Non-discrimination for exercising your rights

To exercise these rights, contact us at info@printwiseus.com.

4. Cookies & Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. This includes Google Analytics and Meta Pixel. You can control cookie preferences through your browser settings.

5. Third-Party Services

We use the following third-party services that may collect data:

• Shopify — e-commerce platform and payment processing
• Google Analytics — website traffic analysis
• Meta (Facebook) Pixel — advertising and remarketing
• Upload Lift — file upload functionality

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy or as required by law. Order records are retained for a minimum of 7 years for tax and accounting purposes.

7. Data Security

We implement industry-standard security measures to protect your personal information. All data transmission on our site is encrypted via SSL/TLS. However, no method of electronic transmission is 100% secure.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Printwise
Email: info@printwiseus.com
Website: www.printwiseus.com